MUSALE CLASSES

— PRIVACY POLICY —

PRIVACY POLICY OF MUSALE CLASSES

Effective Date: May 12, 2026

MUSALE CLASSES values the privacy and security of users, students, parents, guardians, website visitors, and communication recipients.

This Privacy Policy explains how MUSALE CLASSES collects, uses, stores, processes, shares, and protects personal information when users access our website, educational services, WhatsApp Business communications, RCS messaging services, and associated digital platforms.

By using our services, users consent to the practices described in this Privacy Policy.

1. Introduction

MUSALE CLASSES operates educational and communication services in India and adheres to applicable privacy and data protection laws.

This Privacy Policy is designed to comply with:

  • Information Technology Act, 2000;
  • SPDI Rules, 2011;
  • Applicable telecom regulations;
  • Meta Business Messaging policies;
  • Google RCS Business Messaging requirements.

Business Information:

Business Name: MUSALE CLASSES
Address: Flat No 4, Sai Residency Sharadcahndara Pawar Market, Near Viraj Landmark, Makhmalabad, Panchavati, Makhmalabad Road, Nashik – 422003, Maharashtra, India
Phone: 8421682906
Email: info@assurecrm.in

2. Information We Collect

MUSALE CLASSES may collect various categories of information including:

A. Personal Information

  • Name;
  • Mobile number;
  • Email address;
  • Educational details;
  • Parent or guardian information;
  • Communication preferences.

B. Device Information

  • IP address;
  • Browser type;
  • Device identifiers;
  • Operating system;
  • Access timestamps;
  • Network information.

C. Cookies & Tracking Data

We may use cookies and similar technologies to:

  • Improve website functionality;
  • Analyze user behavior;
  • Remember preferences;
  • Enhance user experience.

D. Messaging Data

For WhatsApp and RCS services, we may process:

  • Message metadata;
  • Delivery status;
  • Template information;
  • Opt-in and opt-out records;
  • Communication logs.

Sensitive message content is handled according to platform-level encryption standards wherever applicable.

3. Purpose of Data Collection

MUSALE CLASSES collects information for legitimate educational and communication purposes including:

  • Providing educational services;
  • Student engagement;
  • Sending notifications and reminders;
  • Customer support;
  • WhatsApp and RCS communications;
  • Improving platform functionality;
  • Security and fraud prevention;
  • Regulatory compliance;
  • Service analytics.

4. Consent for WhatsApp & RCS Data Processing

By sharing contact details or interacting with our services, users consent to receive communications via:

  • WhatsApp Business;
  • RCS messaging;
  • SMS;
  • Email;
  • Phone calls.

Users confirm that:

  • They voluntarily provided contact information;
  • They authorize MUSALE CLASSES to process messaging-related data;
  • They may withdraw consent at any time by contacting us or opting out.

MUSALE CLASSES maintains records of communication consent where required.

5. Legal Basis for Processing

We process personal information based on:

  • User consent;
  • Performance of contractual obligations;
  • Legitimate educational and business interests;
  • Compliance with legal obligations;
  • Fraud prevention and security requirements.

6. How We Use Collected Data

Collected data may be used to:

  • Deliver educational services;
  • Send updates and reminders;
  • Respond to inquiries;
  • Verify user identity;
  • Improve communication effectiveness;
  • Maintain service security;
  • Analyze user engagement;
  • Conduct internal reporting;
  • Comply with regulatory requirements.

We do not sell personal information to unauthorized third parties.

7. Data Retention & Deletion

MUSALE CLASSES retains personal data only as long as necessary for:

  • Service delivery;
  • Legal compliance;
  • Business operations;
  • Dispute resolution.

Users may request deletion of personal information subject to:

  • Regulatory obligations;
  • Legal retention requirements;
  • Platform-level limitations.

Upon valid deletion requests, reasonable steps shall be taken to remove or anonymize data.

8. Data Sharing with Third Parties

MUSALE CLASSES may share limited information with trusted service providers including:

  • Meta Platforms;
  • Google communication services;
  • Telecom operators;
  • Hosting providers;
  • Payment processors;
  • Technology vendors.

Data sharing occurs only for legitimate operational purposes including:

  • Message delivery;
  • Platform hosting;
  • Analytics;
  • Security;
  • Customer support.

Third parties are expected to maintain appropriate confidentiality and security measures.

9. Security Measures & Encryption

MUSALE CLASSES implements reasonable security practices including:

  • Secure servers;
  • Restricted access controls;
  • Encrypted communication channels;
  • Authentication systems;
  • Monitoring mechanisms.

While reasonable safeguards are implemented, no internet-based system can guarantee absolute security.

Users are encouraged to maintain confidentiality of their credentials and devices.

10. Cookies & Tracking Technologies

Cookies may be used for:

  • Authentication;
  • Session management;
  • Analytics;
  • Preference storage;
  • Performance optimization.

Users may disable cookies through browser settings, although certain website features may become unavailable.

Third-party analytics providers may also use tracking technologies subject to their own policies.

11. Data Transfer & Storage (India-Based)

Primary data processing and storage activities are intended to occur within India.

However, certain third-party service providers including Meta, Google, cloud service providers, or telecom operators may process information in jurisdictions outside India.

By using our services, users consent to such transfers where operationally necessary.

Reasonable safeguards are maintained during international data transfers.

12. User Rights (Access, Correction, Deletion)

Subject to applicable law, users may request:

  • Access to personal information;
  • Correction of inaccurate information;
  • Withdrawal of consent;
  • Deletion of eligible data;
  • Communication opt-out.

Requests may be submitted through the contact information provided below.

MUSALE CLASSES reserves the right to verify identity before processing requests.

13. Policy for Children

Educational services may involve minors under supervision of parents or guardians.

Parents and guardians are encouraged to monitor children’s online activities.

MUSALE CLASSES does not knowingly collect unnecessary sensitive information from minors without appropriate authorization.

If unauthorized child data collection is identified, reasonable efforts shall be made to remove such information.

14. Updates to Privacy Policy

MUSALE CLASSES may update this Privacy Policy periodically to reflect:

  • Legal changes;
  • Platform updates;
  • Operational improvements;
  • Security enhancements.

Updated versions become effective upon publication.

Users are encouraged to review the policy regularly.

15. Governing Law (India)

This Privacy Policy shall be governed by the laws of India.

Courts located in Nashik, Maharashtra shall have jurisdiction over disputes arising from this Privacy Policy.

16. Contact Information

For privacy-related concerns, requests, complaints, or notices, contact:

MUSALE CLASSES
Flat No 4, Sai Residency Sharadcahndara Pawar Market, Near Viraj Landmark, Makhmalabad, Panchavati, Makhmalabad Road, Nashik – 422003, Maharashtra, India
Phone: 8421682906
Email: info@assurecrm.in